Effective Date: 09/02/2026

 

This Exchange Policy governs requests to exchange merchandise purchased from Clothed in Dignity.

 

1. No Direct Exchanges

 

Clothed in Dignity does not offer direct merchandise exchanges.

 

Customers seeking a different size, color, style, or item must submit an eligible item for return in accordance with the applicable Returns Policy and place a separate order for the desired merchandise.

 

2. Inventory Availability

 

Clothed in Dignity does not reserve, hold, or guarantee the availability of any merchandise while a Customer’s return is being processed.

 

The Customer acknowledges that merchandise, including a particular size, color, or style, may become unavailable before the Customer places a subsequent order.

 

Clothed in Dignity shall have no obligation to reserve merchandise for a Customer pending the receipt, inspection, approval, or processing of a return.

 

3. Eligibility of Returned Merchandise

 

Merchandise submitted in connection with a request for a different size, color, style, or item must independently satisfy all requirements contained in the Clothed in Dignity Returns Policy.

 

Merchandise containing pet hair, animal hair, pet dander, pet odor, perfume, smoke odor, deodorant residue, makeup, stains, or other signs of wear or use shall not qualify for return or exchange consideration.

 

4. Customer Costs

 

Unless otherwise required by applicable law or expressly authorized by Clothed in Dignity, the Customer is responsible for:

 

1. The cost of shipping the original merchandise back to Clothed in Dignity; and

2. The cost associated with placing and shipping any new order.

 

Shipping charges associated with the original purchase are not transferable to a subsequent order.

 

5. Final-Sale and Promotional Merchandise

 

Final-sale merchandise, clearance merchandise identified as final sale, complimentary gifts, promotional items, giveaway items, and other merchandise designated as non-returnable are not eligible for exchange.

 

6. No Guarantee of Replacement

 

Clothed in Dignity makes no representation or guarantee that an identical replacement, different size, color, or alternate item will be available at the time a Customer seeks to obtain such merchandise.